When repairs take time, Loanr gives it back.
When repairs take time, Loanr gives it back.
Give your customers the convenience of loaner vehicles without the hassles of owning a fleet. Partner with Loanr to get fully managed loaner vehicles delivered to your shop.
No upfront costs. Month-to-month flexibility.
A Loaner Vehicle Platform Built for Repair Shops and Service Centers
We place late model vehicles on-site at repair shops, ready to be loaned to customers. Insurance, driver agreements, and vehicle operations are handled through the Loanr platform, so shops can focus on repairs, not logistics.
Getting started is simple
Select Vehicle Plan
Register your shop with Loanr and subscribe to a vehicle plan that fits your needs. Vehicles are delivered to your shop’s location, ready for use.
Accept Delivery
Accept vehicles when they arrive at your shop through the app. Vehicles remain in your shop’s custody throughout the life of your subscription and are swapped for routine maintenance when mileage thresholds are met.
Handover Keys
Hand keys to customers fast through our digital check-out process. Capture mileage, condition photos, and customer details all from your phone or tablet. Generate branded digital loaner agreements instantly.
Everything You Need to Run Your Loaner Program in One App.
Simple tools for the people who run the shop
Loanr isn’t just a fleet of vehicles, it’s a streamlined system designed for the people who keep your shop running every day. Our mobile and web applications make it easy for your team to manage loaner vehicles, protect your business, and keep customers moving without adding more work to your plate.
For Service Advisors
Fast, mobile-first vehicle management
Service Advisors are constantly balancing customer expectations, repair timelines, and a busy service lane. The Service Advisor app makes loaner management quick and frictionless so your team can stay focused on the repair process. With the Service Advisor app, you can:
Check vehicles in and out to customers in seconds
View real-time vehicle availability and status
Capture vehicle condition photos before and after each loan
Collect customer information, driver’s license details, and digital signatures
Report incidents or damage directly within the app
Receive alerts when vehicles are nearing replacement or maintenance thresholds
Everything happens on a mobile device, allowing advisors to manage loaners right from the service lane.
For Shop Owners & General Managers
Visibility and control from one dashboard
Loanr GM gives shop owners and managers a clear view into how their loaner program is performing. Through a simple web dashboard, leadership can manage their Loanr subscription, oversee fleet utilization, and ensure their team has the tools they need to deliver great service. With Loanr GM, shop leaders can:
Manage their Loanr subscription and fleet size
Add and manage Service Advisor user access
Monitor fleet utilization and performance metrics
Track customer loan activity and operational trends
The result is a loaner program that operates smoothly behind the scenes while giving your shop full visibility into performance and value.
Commercial Protection Built for Repair Shops
Offering loaner vehicles can improve customer experience, but the insurance and liability risks often make it complicated. Loanr removes that complexity by providing commercial coverage through the Loanr Protection Plan whenever a vehicle is placed with your shop.
When a Loanr vehicle is assigned to your shop, coverage activates automatically and remains in place while the vehicle is in your custody and when it’s loaned out to your customers.
How Loanr Protects Your Shop
Commercial insurance while vehicles are in your custody
Every Loanr vehicle is covered under the Loanr Protection Plan while it’s assigned to your shop.
Coverage when customers drive the vehicle
If a customer uses a Loanr vehicle while their car is being repaired, the trip is protected under Loanr’s policy.
No need to insure a fleet yourself
Loanr handles the commercial insurance coverage so you don’t need to purchase or manage additional fleet policies.
Claims handled by Loanr
If an incident occurs, Loanr works directly with the insurance provider to manage the claims process so your team can stay focused on servicing customers.
Why Loaner Cars Matter
Keep customers moving & keep repairs moving forward
Modern vehicle repairs often take longer than expected. Between diagnostic complexity, parts delays, and technician availability, many vehicles can stay in the shop for multiple days. When customers don’t have transportation, they may delay repairs, decline recommended work, or choose another shop that can accommodate their needs. A reliable loaner program allows your shop to keep repairs moving forward while keeping customers on the road.
Increase repair approvals and average repair order
When customers know they’ll have transportation during the repair, they are far more likely to approve larger or multi-day jobs. Loaner vehicles help your shop approve more complex repairs, increase average repair order (ARO), reduce postponed work, and improve scheduling flexibility. Instead of rushing repairs or losing jobs due to transportation issues, your shop can confidently take on the work.
Improve shop efficiency and scheduling
Loaner vehicles give service advisors more flexibility when managing repair timelines. Instead of rushing repairs to accommodate a waiting customer, advisors can schedule work more effectively and focus on getting the repair done right. This helps your team reduce service lane pressure, manage multi-day repairs more efficiently, and maintain s steady workflow for technicians.
Deliver a better customer experience
Convenience is one of the biggest factors customers consider when choosing a repair shop. Offering loaner vehicles allows your shop to provide a premium service experience without asking customers to arrange their own transportation. Benefits include higher customer satisfaction and loyalty as well as stronger online reviews and referrals. All giving you a competitive advantage in your market.
Built With Input From Shop Owners
Hear from the shops that test-drove our program.
“Customers are way more patient when they leave with a loaner. It completely changes the tone of the conversation.”
Keith Finley
Elite Auto Repair
“Having loaners on-site means we stop reacting to delays. Customers just take the car and move on with their day.”
Joe Peterson
Riley Service Center
“We’re short on techs, and rushing repairs just isn’t an option anymore. Loanr gives us breathing room to do the work right.”
David Chen
Precision Auto Works
“We wanted to offer loaners, but owning cars and dealing with insurance felt like too much. Loanr made it turnkey.”
Mike Thompson
Murphy’s Service Center
Perfect for smaller shops testing a loaner program.
Ideal for growing shops ready to scale.
Flexible, All-Inclusive Pricing
Vehicle plans start at $1,200/month and scales based on your shop’s needs. Whether you need one vehicle or a larger fleet, Loanr is designed to fit the realities of your shop.
What’s Included
Best for high-volume or multi-location shops.
Fully insured loaner vehicles placed on-site at your shop
Access to Loanr Service Advisor app
Loanr Management dashboard access
Digital check-in / check-out workflows
Structured vehicle rotation and operational support
*Plans typically start with 1 vehicle and scale from there based on shop needs. Currently limited to late model compact and economy class vehicles.
What’s Included:
Ready to buy back time in your shop?
When repairs take longer than expected, Loanr keeps customers moving and your team focused on the work that matters. Get on-site loaner vehicles, insurance coverage, and a simple system to manage it all, for one predictable monthly cost.