We’re Here To Help
Whether you’re interested in becoming a founding partner, have questions about Loanr Protection, or need assistance with the platform, our team is happy to help.
Contact Us
We typically respond within 1-2 business days.
Common Questions
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Loanr is a vehicle subscription platform that helps auto repair shops provide loaner vehicles to customers without the cost and complexity of owning and managing a fleet.
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Participating shops reserve a place in the pilot program by agreeing to terms and submitting a refundable reservation deposit.
Pilot participants receive priority access, founding partner benefits, and the opportunity to help shape the future of the platform.
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Yes.
Your Founding Partner Reservation Deposit is fully refundable if Loanr does not launch within the announced pilot timeline for your market, or if you cancel your free loaner vehicle trial period.
Additional details can be found in the Pilot Program terms.
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Loanr Protection is a purpose-built protection program designed to support participating repair shops, vehicle providers, and drivers within the Loanr network.
Learn more on our Protection page.
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Vehicles are generally placed at participating shops for up to 90 days or approximately 3,000 miles before being rotated within the network.
This helps maintain vehicle quality, reliability, and balanced utilization.
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Yes.
As the Loanr network expands, shops may be able to increase their vehicle subscriptions based on availability and market demand.
Need Additional Help?
If you can’t find the answer you’re looking for, we’d be happy to assist.

