Coverage Made Simple
A protection plan for shops, their customers, and vehicle hosts.
At Loanr, we believe that flexibility should never come at the expense of security. That’s why every vehicle on our platform, whether placed by a shop or provided by a vehicle host, is protected under the Loanr Protection Plan. A fully managed insurance and risk program designed specifically for the auto repair loaner experience.
For Shops
Peace of Mind for You and Your Customers
Every vehicle delivered to a shop comes fully insured and ready for use. There’s no need to add coverage to your own business policy or manage claims directly.
Coverage includes
Commercial liability — protecting your shop and customers against third-party bodily injury or property damage.
Comprehensive and collision — covering physical damage to the vehicle, whether it’s on the road or parked on your lot.
No customer deposits or credit card holds — every customer is covered automatically during their loan period.
In the event of an incident
Simply submit a report through your Loanr dashboard. Our dedicated claims team manages the process end-to-end, from assessment to replacement vehicle delivery.
Your shop is never financially responsible for covered incidents. We handle the paperwork so you can focus on what you do best, serving your customers.
For Hosts
Your Car, Professionally Protected
If you’re a vehicle host participating in Loanr’s network, your vehicle is protected every time it’s active within the platform, whether it’s on-site at a shop or on the road with a customer.
Coverage includes
Comprehensive and collision coverage up to the actual cash value of your vehicle.
Commercial liability protection during all active rental periods.
Between-use protection for vehicles parked, awaiting rotation, or in transport to a shop.
Any incidents or damage that occurred during use are covered by the Loanr Protection Plan, not your personal auto policy.
Simple, Transparent Claims Process
If an incident or damage occurs while a vehicle is placed with a shop, the shop and driver report the incident through the Loanr platform. Loanr collects photos, driver information, and a detailed report to begin the claims process.
Loanr works directly with our insurance partner to submit and manage the claim on your behalf. Hosts do not need to contact the driver, the shop, or their personal insurance provider.
The insurer evaluates the incident and confirms coverage under the Loanr Protection Plan. If repairs are needed, they are coordinated with the shop or an approved repair facility.
Once the claim is approved, the vehicle will either be repaired or, in the event of a total loss, you will receive the insured value of your vehicle according to the policy terms.
Put Protection in Drive
The Loanr Protection Plan is designed to give both vehicle hosts and repair shops peace of mind. With commercial coverage that activates during every shop placement, Loanr helps ensure vehicles, businesses, and drivers are protected throughout the entire loaner experience.
Whether you’re looking to earn income from your vehicle or provide better service to your customers, Loanr makes it simple to participate with confidence.
Join the Loanr network today