Loanr Protection Plan
Complete Coverage for Shops, Customers, and Vehicle Partners
At Loanr, we believe that flexibility should never come at the expense of security. That’s why every vehicle on our platform — whether placed by a shop or provided by a vehicle partner — is protected under the Loanr Protection Plan, a fully managed insurance and risk program designed specifically for the auto repair loaner experience
Coverage For Shops
Peace of Mind for You and Your Customers
When you subscribe to Loanr, every vehicle delivered to your shop comes fully insured and ready for use. There’s no need to add coverage to your own business policy or manage claims directly.
Coverage includes
Commercial liability — protecting your shop and customers against third-party bodily injury or property damage.
Comprehensive and collision — covering physical damage to the vehicle, whether it’s on the road or parked on your lot.
Rental reimbursement & downtime protection — ensuring business continuity if a vehicle is temporarily unavailable due to repair.
No customer deposits or credit card holds — every customer is covered automatically during their loan period.
In the event of an incident
Simply submit a report through your Loanr dashboard. Our dedicated claims team manages the process end-to-end — from assessment and repair coordination to replacement vehicle delivery.
Your shop is never financially responsible for covered incidents. We handle the paperwork so you can focus on what you do best — serving your customers.
Protection for Vehicle Partners
Your Car, Professionally Protected
If you’re a vehicle owner participating in Loanr’s network, your vehicle is protected every time it’s active within the platform — whether it’s on-site at a shop or on the road with a customer.
Coverage includes
Comprehensive and collision coverage up to the actual cash value of your vehicle.
Commercial liability protection during all active rental periods.
Maintenance and condition tracking before each placement to ensure your vehicle stays in top shape.
Between-use protection for vehicles parked, awaiting rotation, or in transport to a shop.
When your vehicle is returned from a shop rotation, it undergoes a detailed inspection and cleaning. Any incidents or damage that occurred during use are covered by the Loanr Protection Plan, not your personal auto policy.
Coverage Without Complication.
Simple, Transparent Claims Process
File an incident report through your Loanr dashboard.
Our team reviews, coordinates repair or replacement, and updates you every step of the way.
You get back to business — no dealing with adjusters, no confusion, no delays.
Why the Loanr Protection Plan Matters
Eliminates the need for separate shop insurance riders.
Shields vehicle owners from personal policy exposure.
Ensures every customer behind the wheel is automatically covered.
Creates trust, professionalism, and peace of mind across the Loanr ecosystem.
Ready to try Loanr for your shop?